TITAN/POSEIDON UNDERWATER DRONE LIMITED WARRANTY
1.WARRANTY STATEMENT GENINNO handles warranty requests for units and parts in the Us and Canada in which they were originally purchased from authorized retailers. In case a warranty claim is made for units purchased outside the territory or from unauthorized dealers, repair and labor costs may apply. The decision to accept such case is subject to GENEINNO judgement and approval.
2.WHAT IS COVERED UNDER THIS LIMITED WARRANTY? This Limited Warranty covers defects in materials and workmanship of the components of the Product that are listed in the chart in Section 3 below (the “Covered Components”) for the Warranty Period (defined in Section 3 below) applicable to the Covered Component. This Limited Warranty DOES NOT apply to any Product that we determine:
3.HOW LONG DOES THIS LIMITED WARRANTY LAST? This Limited Warranty starts on the date of your purchase and lasts for the duration set forth below corresponding to the Covered Component (the “Warranty Period”). The Warranty Period is not extended if we repair or replace the Product: Covered Component Warranty Period PCB boards--------------------------12 months Sensors------------------------------12 months Camera-------------------------------6 months Motor---------------------------------6 months Remote controller------------------6 months Battery-------------------------------6 months and fewer than 200 charge cycles Battery charger---------------------6 months
4.HOW DO YOU OBTAIN WARRANTY SERVICE? To obtain warranty service, you must contact our support team during the warranty period to obtain a return merchandise authorization (“RMA”) number. You may contact our support team by: (a) emailing us at support@geneinno.com; or (b) using any other means of reaching our support team that we may make available to you on our website or in our vision+ mobile application. Your request for support must include the following information:
5.WHAT SERVICES DO WE PROVIDE UNDER THIS LIMITED WARRANTY? If we determine, in our reasonable discretion, that you meet the requirements for warranty service set forth in Sections 2, 3 and 4, then we will repair or replace your Product as set forth in Section 5. With respect to any defective Product during the Warranty Period, we will, in our sole discretion, either: (a) repair or replace the Product (or the defective component) free of charge or (b) refund to you the purchase price you paid for the Product. If we elect to repair or replace the defective Product, we will pay for the shipping and handling fees associated with your shipping the Product to us and our returning the repaired Product or replacement product to you.
6.OUR DISCLAIMER AND LIMITATION OF LIABILITY THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
7.INTERPRETING THIS LIMITED WARRANTY This document sets forth the only and entire warranty that we offer to you with respect to your Product and no Product documentation or other materials are intended to, or will be interpreted to provide, any additional warranty. |