We suggest you fulfill the shipping information when you order the Geneinno products, it contains address, phone number, city and postcode, yet we need your email address to send the tracking number, files for clear out and other information.
Before shipping out, we will contact you for more information the logistics required once we have found it in the order. Please provide that information, it may be TAX number, EORI number, etc. The early we get the full shipping information the early you can receive the products.
We will ship out the products for you once we get the full shipping information or you confirmed that, we will finish it in 3 workdays and send out the tracking number soon. But for some Geneinno accessories, it may take some time. We will send you the notice when things change.
After we ship out the product for you, we will send you the tracking number attached with Invoice, you can get all the files for clear out when it’s needed.
Please contact email@example.com for help as soon as have any question for shipment, we are here for you.