①Remove the protective cover and cut off the power, then turn the paddle manually to detect whether the unilateral motor is stuck.
②If the resistance is strong when rotating the motor manually, please remove the propeller to check whether there is any foreign matter entangled;
③ If it still do not return to normal with the above methods, please contact Geneinno after-sales service.
① Remove the screws on the right cover, and take out the start button to check if it is rusted;
②Try to press and hold the left start button, and then place a magnet on the induction switch position of the right start button;
③If it still cannot work normally, please contact Geneinno after-sales service.
① Check whether the indicator light of the adapter is red when charging; red light means charging and green light means charging completed;
② Check whether the charging plug and the device are inserted correctly and tightly;
③ If it still cannot work normally, please contact Geneinno after-sales service.
Firstly, confirm that there is no foreign matter in the propeller; then check out the currentgear that the thrusts under the high and low speed gears are different.
Moreover, the usage method,usage environment, human height and weight also have an impact on the thruster.
It takes about 2 hours.
Toggle the gear switch button to switch the speed, left is low gear and right is high gear.
Firstly, confirm that there is no foreign matter in the propeller; then check out the current gear that the thrusts under the high and low speed gears are different.
Moreover, the usage method, usage environment, human height and weight also have an impact on the thruster.
① Check whether the indicator light of the adapter is red when charging; red light on means charging, green light on means charging completed;
② Keep the electric shock dry and no foreign matters on the device or adaptor when charging; lightly press the charging head to make it better contact.
If it still doesn't work, please contact our after-sale service.
It takes about 2 hours.
Press and hold the power switch button on the left and double-click the start button on the right to switch the high or low speed.
One-click to lock the device with Geneinno APP and the device cannot be started temporarily in the locked state unless it is unlocked.
Yes, the ambient light can be turned on and off through the APP.
① Check if the power indicator of the wireless repeater is on, and confirm whether the wireless repeater needs to be charged;
② Check if the connector of the wireless repeater is plugged in tightly, or whether the pins are bent or damaged;
③ You need to wait about 30s to search for WIFI after connected.
① Check if the connector on the ROV is tightly inserted or whether the pins are bent or damaged;
② Check if the ROV battery is charged, and try again after it is fully charged;
③ Check if the ROV front fill light is flashing.
① Flash once periodically: the wireless repeater and the robot run normally；the battery of the host is low and the APP is waiting to be connected.
② Flash twice periodically: the wireless repeater and the robot run ; the APP is waiting to be connected.
③ Flash 3 times periodically : The connection between the robot and the wireless repeater is abnormal, please try to re-plug the wireless repeater and the connector of the host. If it is still not back to normal, please contact the after-sales service.
④ Flash 4 times periodically : the robot is abnormal. Try to unplug the cable connector of the robot to restart. please contact the after-sales service if it isn’t restored.
① Make sure the repeater antenna is in good condition. If it is damaged, please contact the after-sales service;
②Make sure the WIFI connection distance is within 10 meters and without obstruction;
③Avoid using too many WIFI signals nearby and in complex radio environment;
④Try to use different mobile phones or tablets;
⑤ Try to use 5Ghz band WIFI signal with format named as Geneinno-5G-xxxx
Try to keep the robot still, then unplug the connector of the robot and restart it.
For Windows:
Connect to the WIFI hotspot of the wireless repeater -> Open the browser and then enter the URL http://192.168.8.8/media to enter the file
management page(photos/videos folder) -> open the corresponding folder-> Right-click the file and select " "Save Link As" to download.
For Mac:
Connect to the WIFI hotspot of the wireless repeater -> Open the Finder application on the Mac -> Press the key combination of command+K -> Enter
smb://192.168.8.8 in the server address, download the photos/videos after connected successfully.
① Check whether the switch on the left side of the handle is turned to the ON position;
② Press and hold the Home button about 2s to check whether the LED1/2 indicator light flashes. The handle will enter to pending connection status only
when LED1/2 flashes.
③ Check whether the handle power is sufficient. If not, try it after charging.
The Bluetooth handle must be connected through the GENEINNO APP before it can be used normally;Select the Bluetooth connection option and
search the right one to connect.
① Check whether the handle enters into the sleep mode. If the handle is connected and without any operation for 5 minutes, it will automatically enter
the sleep mode which needs to restart to connect.
② Whether the power of the handle is insufficient.
① Check whether the motor is stuck by a foreign object;
② If there is a lot of resistance in the manual rotation motor, please remove the paddle to check whether there is any foreign matter entanglement;
③ Please contact the after-sales service if there is no foreign matter.
① Check whether the motor blades are in contact with the casing;
② Check whether there are foreign matters between the motor blades and the casing.
① Check whether the indicator light of the adapter is red when charging; red light means charging, green light means charging completed;
② Check whether the charging plug and the device are inserted correctly and tightly;
③ Check whether the four ferrules in the charging plug are intact and not bent.
① Check whether the jack of the robot is soaked in water;
② Make the camera facing down and observe from the camera whether the lens is damaged and the machine inside is soaked in water.
If it is water soaked, please contact Geneinno after-sales service.
① The robot needs to be inserted into the eight-pin connector of the accessory to recognize and use it normally before it is power-on;
② Check whether the bottom of the eight-core connector is inserted and tightened;
③ If it still cannot be used normally, please contact Geneinno after-sales service.
