Shipping Policy

Shipping Time and Rules

Sine this is the presell of Geneinno S2, we still need to more test and verification for Geneinno S2, we need a longer time to get the best version of Geneinno S2 for you, so the estimate shipping time will be late in January 2020 or early in Feburary 2020. We will ship out the Geneinno S2 following the order around the estimated time, it almost take 7-14 for shipping.

The shipping fee will add  automatically when you checking out the order, and coustomer will be responsible for the TAX. Please be sure to fill all your shipping infomation so that we cans hip out for you soon.

Geneinno assumes no responsibility for delayed or rejected orders due to the following reasons:

  1. Shipping time might be delayed for 1-2 days for transportation to remote regions.
  2. Delay or delivery failure because of the consignee’s actions. These actions include, but are not limited to: changing the address after shipment, entering an unknown address or wrong address, entering incorrect contact information, and refusal to receive, etc.
  3. Delay due to force majeure. “Force majeure” means an unforeseen, inevitable, or insurmountable objective situation and other objective conditions that cause delayed shipping, including, but not limited to: national or regional air or ground transportation system controls or interruptions (e.g., weather reasons), communication system interference or malfunction, government actions, postal administration policy changes, wars, earthquakes, typhoons, floods, fires, heavy rain, heavy fog, and other similar events.
  4. Aviation contraband, mobile phones, electronic products, fragile products, and other products that are not available for air freight service due to aviation security regulations.
  5. Shipments that are confiscated or disposed of due to a violation of transportation regulations.
  6. Mail and packages cannot be delivered to the consignee’s address during weekends, national holidays, and festivals.
  7. The consignee address is a school, unit, or residential community where the courier has no access.