Geneinno T1, the world's first diving drone equipped with robotic arm, yet it’s the deepest (492ft) diving drone with 4K camera. Diving up to 492ft with various extension supports, everyone can explore the ocean with endless possibilities.
Before shipping
We suggest you fulfill the shipping information when you order the Geneinno products, it contains address, phone number, city and postcode, yet we need your email address to send the tracking number, files for clear out and other information.
Before shipping out, we will contact you for more information the logistics required once we have found it in the order. Please provide that information, it may be TAX number, EORI number, etc. The early we get the full shipping information the early you can receive the products.
After shipping
We will ship out the products for you once we get the full shipping information or you confirmed that, we will finish it in 3 workdays and send out the tracking number soon. But for some Geneinno accessories, it may take some time. We will send you the notice when things change.
Clear out
After we ship out the product for you, we will send you the tracking number attached with Invoice, you can get all the files for clear out when it’s needed.
Please contact lgh@geneinno.com for help as soon as have any question for shipment, we are here for you.
